We are committed to providing efficient and reliable shipping services. Please review the following shipping policy for detailed information regarding order processing and delivery.

Order Processing Time

  • Orders are typically processed and prepared for shipment within 3 business days after order confirmation.
  • Once shipped, the estimated delivery time is approximately 7 business days, excluding delays caused by external factors.

International Shipping

  • International shipping is available. Shipping fees are calculated based on the destination, package weight, and size.
  • Delivery times for international orders may vary depending on the destination country, courier service, and customs clearance procedures.
  • Any applicable customs duties, import taxes, or fees are the responsibility of the recipient and are determined by local customs authorities.

Packaging

  • Orders are packaged using appropriate and environmentally responsible materials to help ensure product protection during transit.

Order Tracking

  • Once an order has been shipped, a tracking number will be provided.
  • Shipment status can be checked through the order tracking feature on the website or by entering the tracking number on the courier’s official tracking page.

Lost or Damaged Shipments

  • If a package is lost or arrives damaged, please report the issue within 48 hours of delivery or the expected delivery date.
  • Assistance will be provided based on the circumstances, which may include re-shipment or a refund.

Return Shipping

  • For information regarding returns, please refer to the applicable Return Policy.
  • Returned items must meet the stated return conditions and include original packaging and labels.
  • Return shipping costs may be the responsibility of the customer unless the return is due to a defective or incorrect item.

Policy Changes

This shipping policy may be updated periodically. Any changes will become effective immediately upon publication on the website.